How Can We Help?
Guides, answers, and our team when you need one, so every attendee touchpoint runs itself. Search the knowledgebase first: it covers connecting your registrations, the reminder ladder that goes out before each class, replying from the two-way inbox, and marking who actually walked in. Browse by topic if you would rather read than search, and check System Status before reporting anything as broken. If the answer is not there, a person on our team picks it up, usually inside one business day.
Popular: Getting Started Connectors Compliance
Browse By Topic
Find the guide that matches what you are setting up.
Getting Started
Create your account then connect a registration source and launch your first automated sequence.
View ArticlesConnectors & Integrations
Forward registrations from forms webinars and event tools so attendees flow in automatically.
View ArticlesFlows & Automations
Build confirmations reminders followups thank yous and surveys across every touchpoint.
View ArticlesSending & Compliance
STOP handling quiet hours opt in language and best practices for Email and SMS delivery.
View ArticlesBilling & Plans
Manage your plan usage invoices and upgrades and see what counts toward sending.
View ArticlesAccount & Security
Team members roles sign in security and keeping your attendee data protected.
View ArticlesPopular Articles
The guides attendees-automation hosts reach for most. Start here if you are not sure where to look.
Still Need A Hand?
Pick the channel that suits you. We are quick to reply.
Frequently Asked Questions
Quick answers to the things hosts ask us most.
How do attendees get into OPVII?
Connect any registration source, whether that is a form, a webinar platform, or an event tool. New registrants flow in automatically and your sequences take over from there.
Which channels can I send on?
You can send on Email and SMS and mix both within a single notification flow.
How does STOP and quiet hours handling work?
Opt outs are honored automatically across SMS and quiet hours hold messages until an acceptable send window. Compliance is built in from day one.
Can I customize the default sequences?
Yes. Start from a ready made notification flow for confirmations and reminders, then edit the timing, content, and channels to fit the way you run your events.
Do you offer help getting set up?
Absolutely. Email us or request a callback and our team will help you connect your first source and launch your first flow.
How are my plan limits counted?
Limits reset each billing month. That covers attendees enrolled texts and emails sent plus the number of flows and pipelines you run. Unused volume doesn’t roll over and you can upgrade anytime.